90jili's Privacy Policy

1. Introduction and Scope of Application

As a responsible online gaming platform, 90jili is committed to protecting the privacy of your personal information. This Privacy Policy ("Policy") has been drawn up in accordance with the laws of Bangladesh and international data protection standards.

This policy applies when you visit the 90jili website, create an account, make a deposit or withdrawal, play games, or contact our customer support team. The policy applies fully to mobile app users as well.

To learn the full terms of our services, please read the Terms and Conditions page, which contains complete information about user rights and responsibilities.

2. Information We Collect

90jili collects information from you in various ways. The types of information collected are described in detail below:

2.1 Information You Provide Directly

When you register on our platform or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification — services are for users aged 21+ only)
• Username and password
• Mobile number and email address
• Bank account, bKash, Nagad, Rocket or Upay number (for transactions)
• National ID card or passport number (for identity verification where required)

2.2 Automatically Collected Information

Some information is collected automatically while you use our services:

• IP address and device identifier
• Browser type, operating system and device information
• Login time, session duration and activity logs on the platform
• Gaming history, bet amounts and results
• Records of transaction dates, times and amounts
• Browsing data from cookies and web beacons

2.3 Information Received from Third Parties

Some information may also be received from payment processors, identity verification agencies or relevant legal authorities. This information is used only for the relevant purposes.

3. Purposes of Using Information

90jili uses the information collected for the following purposes:

3.1 Account and Identity Verification

Information provided at registration is used to confirm your identity and keep your account secure. Date of birth and ID information may be required to verify age (21+).

3.2 Providing and Managing Services

Your information is used to manage your gaming experience, process deposits and withdrawals, provide bonuses and VIP benefits, and resolve technical issues.

3.3 Security and Fraud Prevention

Behavioural data is analysed to detect suspicious activity, prevent unauthorised access to accounts, and maintain the integrity of the platform.

3.4 Communication and Customer Support

Your contact information is used to respond to your queries via live chat or email, send transaction notifications, and inform you of important updates.

3.5 Responsible Gaming Programme

We monitor gaming behaviour patterns so that potentially problematic behaviour can be identified early and support can be offered. In line with our Responsible Gaming guidelines, ensuring player well-being is our priority.

4. Data Storage and Security Measures

90jili takes industry-standard technical measures to keep your information secure. All data transfers are secured using SSL encryption technology. Data stored on our servers is encrypted and can only be accessed by authorised staff.

4.1 Retention Period

Information is retained while your account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations, resolve disputes and prevent fraud.

4.2 Response to a Data Breach

If a data security breach occurs for any reason, 90jili will promptly notify the affected users and take the necessary corrective action.

5. Data Sharing and Third Parties

90jili never sells your personal information. However, information may be shared with trusted third parties in the limited circumstances below:

5.1 Payment Processors

Necessary transaction information is shared with approved payment service providers, including bKash, Nagad, Rocket and Upay, to process deposits and withdrawals. For bank transfers, information is shared with the relevant bank.

5.2 Technology and Service Partners

Game software providers, cloud service providers, cybersecurity specialists and customer support tool providers may access information on a limited and contractual basis.

5.3 Legal Obligations

Relevant information may be provided in response to a court order or a lawful request from a law enforcement authority.

6. Cookies and Tracking Technologies

90jili uses cookies and similar tracking technologies to improve the functionality of the platform and personalise your experience.

6.1 Types of Cookies

• Essential cookies: Used to maintain login sessions and for security purposes — these cannot be disabled.
• Functional cookies: Remember your preferred language, game settings and other preferences.
• Analytics cookies: Used to understand platform usage patterns and improve service quality.

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, this may limit some features of the site.

7. Your Rights and Options

Every user registered with 90jili has the following rights regarding their personal information:

7.1 Right to Access

You may request to know what information we hold about you. Contact the customer support team and you will be informed in full within the specified timeframe.

7.2 Right to Correction

If there is incorrect or incomplete information in your account, you may request that it be corrected. Some information can be changed directly from account settings.

7.3 Right to Deletion

Where there is no legal obligation to retain it, you may request deletion of your information when closing your account. However, it may be legally necessary to retain certain information for a defined period for fraud prevention and dispute resolution.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can turn this off by changing your account settings or through customer support.

8. Protection of Minors' Information

All 90jili services are for persons aged 21 years or older only. We do not knowingly collect any information from minors. If evidence is found that a minor has created an account, that account will be closed immediately and all information will be deleted.

9. Cross-Border Data Transfers

Our technology infrastructure may be spread across multiple countries. Your information may be transferred to servers in different countries for processing. However, regardless of where the data is held, the standards of this privacy policy will always apply.

10. Policy Changes and Updates

90jili reserves the right to amend this privacy policy from time to time. If significant changes are made, you will be notified by email to your registered address or via a notice on the platform. The date of each update is noted at the top of the page. Continued use of the service after a change is considered acceptance of the revised policy.

11. Contact Us

If you have any questions or complaints about this privacy policy, please contact our customer support team. We provide support in both Bengali and English, 24 hours a day, 7 days a week:

• Live Chat: connect directly on the platform
• Email: [email protected]

To learn more about our services and platform, visit the About Us page, where our team and core values are described.