Responsible gaming commitment — stay safe at 90jili
Gaming should be a form of entertainment, not a primary source of income. 90jili believes that playing responsibly makes the experience far healthier and more enjoyable. On this page we explain how to keep yourself safe, when to seek help, and where to find it.
Online gaming is a form of entertainment, but when it goes beyond control it can have a negative impact on personal and family life. 90jili always wants its platform users to play in a healthy, informed and controlled way. We believe that with the right information and tools, players can decide for themselves when to stop.
Reading our platform overview and operations will show you how 90jili places user safety as its highest priority. If you have any concerns, our 24/7 live chat or email support is available in Bengali — no question is too small.
Gambling is fundamentally a game of chance. There is no guarantee of winning, and losing is a normal part of it. Never bet money whose loss would cause problems in your daily life. Set your own budget before each session and do not go beyond that limit — this is the foundation of responsible gaming.
Budget and time limits
- Set a fixed spending limit before each session and end the session once that amount is gone.
- Decide in advance how long you will play — watch the clock and set an alarm.
- Set a weekly or monthly budget; never use money meant for bills or essential expenses on betting.
- Do not chase losses by placing bigger bets to recover lost money — this is the most dangerous habit.
- Avoid playing while drinking alcohol or under emotional stress.
- Keep children and minors away from your account; keep your password secure.
Our terms and conditions contain detailed policies on account use and limit-related rules. Reading them will help you understand what steps are taken in different situations.
Under our privacy policy, your personal information and gaming records are kept secure — no data is shared with third parties. If you have any questions about your data, contact the support team.
Quick help
- 24/7 live chat — directly in Bengali
- Email support — in Bengali and English
- Talk to a family member or trusted friend
- A professional counsellor or mental health specialist if needed
Asking for help is not a sign of weakness. The sooner you act when you recognise a problem, the better.
Tools to keep yourself in control
90jili provides several self-management tools to help you control how much and how long you play. Using them is completely normal and can be done directly from your account.
Daily / weekly deposit limit
Set your own maximum on how much you deposit within a given period. Once the limit is reached, no further deposits can be made during that period.
Session time reminder
You will receive an automatic alert after a set amount of time to let you know how long you have been playing. This helps you keep track of time.
Loss limit setting
Once a set amount has been lost, the session will end automatically. This is the most effective financial protection measure.
Cooling-off period
Voluntarily restrict access to your account for a set period (e.g. 24 hours or 7 days). You will not be able to log in during the break.
Self-Exclusion
If you feel the situation is getting out of control, activate a permanent or long-term self-exclusion. The support team will assist you through the process.
Full account closure
If you want to close your account permanently, contact support. Once this request is processed, reopening the account will be difficult — this is for your own protection.
Warning signs of a problem
If you notice any one of the following signs in yourself or someone you know, it is a signal to pay attention. Do not carry it alone — seek help.
Financial worry
Repeatedly returning to play to recover lost money, and losing sleep over financial concerns.
Hiding from family
Concealing from family or close ones how much time or money is being spent on gaming.
Loss of control
Returning to play again and again despite deciding to stop, and being unable to stick to limits.
Draining savings
Spending money meant for essential expenses or debt repayment on gaming, or borrowing from others.
90jili's commitment
We are not just a gaming platform — we believe that responsible entertainment is what builds healthy players and healthy communities over the long term.
Where to get help
If you or someone you know is struggling, help is available through any of the options below. Asking for help is the bravest thing you can do.
90jili support team
Our live chat and email support responds in Bengali 24 hours a day, seven days a week. Whether it is setting a limit, taking an account break or self-exclusion — let us know directly.
Family and close ones
Talk openly with a trusted family member or friend. Support and encouragement from them can help change the situation.
Professional counselling
Seek advice from a mental health specialist or addiction specialist. In Bangladesh there are government and private mental health service providers that work specifically with addiction.
Common Questions and Answers
For answers to more detailed questions, visit our full FAQ page.